Return Policy
Every fine art photograph is meticulously printed to order and handled with the utmost care to meet museum-quality standards. Because these works are custom-crafted and part of limited editions, all sales are final.
Damaged or Defective Artwork
In the rare event that your artwork arrives damaged during transit, I will replace your print at no additional cost to you.
To process a transit damage claim, please follow these steps:
Reporting Window: Inspect your package upon arrival and contact me within 48 hours of the delivery date.
Required Documentation: Email with your order number and clear, high-resolution digital photographs of both the damaged print and the exterior packaging.
Resolution: Once the damage is verified, a complimentary replacement print matching your original order specifications will be expedited to production.
Limited Edition Certifications
For limited edition prints, your replacement piece will retain your original edition number. The damaged print must be securely destroyed or returned to my archive based on my instruction to protect the integrity and exclusivity of the limited run.
Order Cancellations and Modifications
Production on your custom artwork begins immediately after your order is placed.
Cancellations: You may request an order cancellation within 2 hours of purchase.
Modifications: Changes to print sizes or shipping addresses cannot be guaranteed after this 2-hour grace period.
Shipping and Returns Logistics
Return Labels: For verified damage claims, I will provide a prepaid shipping label if returning the physical print is required.
Address Errors: I am not responsible for shipments delivered to incorrect addresses provided by the buyer at checkout.
Display vs. Print Colors: Due to variations in monitor calibrations and screen settings, the colors of your physical fine art print may vary slightly from what you see on your display. This slight variation is standard across professional printing environments and does not constitute a product defect or grounds for a replacement.
